Your account
Delete your account
Applies to the Loop Rideshare app (iOS and Android) and looprideshare.com
How to request deletion
Email us atinfo@looprideshare.comwith the subject line “Account deletion request” and include:
- Your full name
- The email address on your Loop account
- The phone number on your Loop account (if you added one)
- Anything we should know about your request
We’ll verify that the request comes from the account owner and follow up by email. By sending the request, you confirm you want your account deleted.
What happens next
Once verified, your account is deactivated and then removed, along with the personal data associated with it, within a reasonable timeframe. While the request is being processed you can reply to our email to reactivate instead. After deletion completes, your account and its history can’t be restored.
Some records may be retained where we have a legal obligation or lawful basis to keep them, for example transaction records connected to payments. The details are in our Privacy Policy under “Delete Your Personal Data” and “Retention of Your Personal Data”.
Questions
Anything unclear about deletion, or about the data we hold? Contactinfo@looprideshare.com. ThePrivacy Policy covers how your data is collected, used, and protected.