Privacy Policy

Last updated: August 24, 2023

Overview

This Privacy Policy provides insights into how Loopride manages data that is personally identifiable and other information collected and received, encompassing details related to your historical interaction with Loopride’s products and services. The terms “Data” and “information” refer to specifics about you that can be identified as personal, such as your name, address, email, or phone number, and which are not publicly available. When appropriate, we explicitly indicate the utilization of personally identifiable data in our privacy policies. All other data remains either anonymous or is employed pseudonymously. Additionally, this Privacy Policy elaborates on matters concerning cookies, including their use by Loopride and third parties, along with guidelines for deactivating such cookies.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: The term “Account” signifies an exclusive user account established for your access to our Service, or designated portions of our Service, customized to your preferences and requirements.
Company: The term “Company” (referred to as either “the Company,” “Company,” “we,” “us,” or “our”) pertains to a legally registered entity based in Canada, with its registered address at 2000 Argentia Road, Plaza 3, Suite 400, Mississauga, ON, L5N 1V9, Ontario.
Cookies: “Cookies” refer to diminutive files that are placed on your computer, mobile device, or any other electronic device by a website. These files store details of your browsing history on that specific website, serving multiple functions in enhancing your online experience.
Country: The term “Country” pertains to Canada, denoting the geographical location to which our services are primarily directed.
Device: The term “Device” broadly encompasses electronic devices with the capacity to access and interact with our Service. This encompassing definition includes, but is not restricted to, devices such as computers, cellphones, digital tablets, wearable technology, smart appliances, and other internet-connected apparatuses that facilitate engagement with our Service. Notably, this definition encompasses forthcoming technologies and advancements that could potentially become relevant to our Service, ensuring its all-encompassing scope.
Personal Data: “Personal Data” refers to any information that pertains to an explicitly identified or identifiable individual, thereby encompassing data that can be connected to a particular person.
Service: The term “Service” pertains to our Website, denoted as LoopRideshare.com, and accessible through the URL https://looprideshare.com.
Service Provider: “Service Provider” denotes any natural or legal person engaged in the processing of data on behalf of the Company. This term encompasses third-party entities or individuals contracted by the Company to facilitate, provide, analyze, or assist in services connected to the Service.
Usage Data: “Usage Data” denotes information automatically collected, either generated through the use of the Service or originating from the Service’s underlying infrastructure. This encompasses data points such as the duration of a page visit or similar interactions within the Service.
Website: The term “Website” pertains to our online platform, accessible at https://looprideshare.com, where users can engage with our Service.
You: The term “You” signifies the individual who accesses, utilizes, or interacts with the Service. It can also refer to a company or other legal entity that employs an individual to access or use the Service on its behalf, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

We do not permit children to use our services directly. If, in exceptional cases, there arises a necessity for children to utilize our services, it is imperative that parents or legal guardians are made fully aware of the circumstances and provide explicit consent. We are committed to complying with applicable laws and regulations related to children’s privacy and ensuring their safety while interacting with our services.

Only, users aged 18 or older are exclusively permitted to use our services at their own discretion.

Information Collection and Use

We gather various categories of information from users of our Platform and Services, including data that could potentially identify you personally. This might encompass particulars like your name, email address, bank account details, or any other means through which you can be reached, whether online or offline. The collection of information from users occurs through multiple channels, including when users navigate our Platform, enroll as users, or engage with other features, services, resources, or activities offered on our Platform, including through our Services. For users interested in registering on our Platform, the process entails the provision of information such as name, email address, phone number, and, in specific instances, additional details like payment account information. The collection of information is conducted on a voluntary basis, with users deciding to provide such data to us. Users always have the option to decline submitting information. However, opting not to supply specific information during the registration process might hinder successful user registration and subsequently restrict access to various Services available exclusively to registered users.

Loopride gathers information from our Site, primarily based on data provided by you. This information encompasses the following:

Details, including personal information, furnished by you when completing forms on our Site. This includes information submitted during the registration process.
Information contained in messages, notes, or comments that you post or submit to the Site.
Data in correspondence between you and other users on the Site.
Records of correspondence with us, including email addresses, if you get in touch with us.
Information related to search queries conducted on the Site.
Details regarding payment methods. If you add a credit card or payment method to your Loopride account, a third party responsible for payment processing will receive your card information. To ensure your financial data’s security, we refrain from storing full credit card information on our servers.
In case you choose to become a part of our driver community, we may request additional information, such as date of birth, physical address, Social Security number, driver’s license details, vehicle particulars, car insurance data, and, in certain regions, potential business licenses or permits. This information is shared with our partners to conduct background checks on Drivers, thus safeguarding the Loopride community.
You might also provide Submitted Content intended for public areas of the Site or transmission to other users or third parties. Note that your Submitted Content is shared at your own risk. Refer to our Terms of Service for a comprehensive understanding of Submitted Content classification. While certain pages have restricted access (e.g., payment account details), it’s important to note that no security measure is entirely foolproof. Furthermore, we have no control over unauthorized access to your Submitted Content, as we cannot predict the actions of other Site users with whom you share your content. As a result, we cannot guarantee the confidentiality of your Submitted Content from unauthorized viewing.

Automated Data Collection and Utilization:

Loopride also employs automated methods to gather and store data derived from your browser, including your IP address, Loopride-associated cookie particulars, software and hardware attributes, as well as the specific page you accessed. Once you complete the registration process and log in to our services, your anonymity ceases, and your usage data becomes linked to your account. Loopride employs the amassed information, encompassing anonymous, pseudonymous, and personally identifiable data, for a variety of overarching objectives. These include, but are not limited to: fulfilling your requests for products and services, enhancing our offerings, establishing communication with you, conducting research endeavors, and providing confidential reporting for both internal and external stakeholders.

A cookie is a small data fragment stored on the Member’s device, containing non-personally identifiable information. The use of cookies on our Service does not establish a connection with any identifiable personal data during your time on our platform. For instance, when a cookie is set on Loopride, it eliminates the need for the Member to repeatedly input their password, thus optimizing their experience on the platform. It’s important to note that even if a Member declines to accept cookies, they can still utilize Loopride. However, the trade-off is that certain aspects of our Service might be limited. Cookies also offer the advantage of enabling us to track and tailor our Members’ interests, enhancing their overall experience on our platform.

At Loopride, your privacy is of paramount importance. We do not lease, vend, or distribute any information about you, including personally identifiable data, to external parties or unaffiliated companies, except as outlined below:

To Fulfill Your Requests: We may share your information with other parties to provide products or services you’ve specifically requested, with your consent.
Legal Compliance: We will share information in response to subpoenas, court orders, legal proceedings, or any legitimate requests from authorities with which we are obligated to comply. We may also share information to establish, exercise, or protect our legal rights or to defend against legal claims.
Prevention and Investigations: If necessary, we may share information to investigate, prevent, or address unlawful activities, suspected fraud, potential threats to someone’s safety, breaches of Loopride’s terms of use, or as required by law.
Within Loopride Group: Information sharing within the Loopride group may occur for purposes outlined under “Information Collection & Use” (e.g., various Loopride group entities worldwide may handle your information to deliver content to you).
Business Transitions: In the event of a corporate acquisition, merger, or incorporation involving Loopride, your information may be transferred. You will be notified before your data is transferred, and it will be subject to a distinct privacy policy. We prioritize your privacy and transparency. Please refer to our full Privacy Policy for comprehensive details.

Account Cancellation:

At any juncture, Members retain the option to cancel their Account by reaching out to us directly. During this procedure, the Account status will be marked as inactive and subsequently removed within a reasonable time frame determined at our discretion. Throughout this timeframe, Members have the opportunity to reactivate their Account if they so desire.

Changes to the Privacy Policy

Loopride retains the authority to revise this policy on occasion. In the event of substantial changes in the manner we utilize your information, we will communicate with you by sending a notification to the primary email address you have specified in your Loopride account or by prominently displaying a notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@looprideshare.com